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Mountfield Privacy Policy
1. Purpose of the policy
Mountfield Technology Management Services ("MOUNTFIELD")
is strongly committed to protecting your privacy whilst
interacting with our site, purchasing our products and
or using our services. Mountfield will take all
reasonable steps to comply with the Privacy Act 1988, as
amended by the Privacy Amendment (Private Sector) Act
2000, which sets out a number of principles concerning
the management of your personal information and is
current at the time of printing.
The purpose of this Privacy Policy is to tell you what
kind of information we may gather about you when you
visit our site, how we use that information, whether we
disclose it to anyone, and the choices you have
regarding our use of, and your ability to correct this
held information.
Our policy allows you to choose what kind and how much
information you provide to us and to control how we use
whatever information you give us.
Our goal is to provide you with a satisfying experience
whilst allowing you to control your privacy and to give
you a means to raise any questions or concerns you may
have directly with us.
This policy applies only to Mountfield and not to other
companies' or organisations' websites to which
Mountfield is linked and applies to individuals or
companies who provide us with their personal
information.
2. A note about personal information and interacting
with this site
In general, you can visit us on the Internet without
telling us who you are or giving us any personal
information. Although there are times when we may need
information from you, for instance: to process an order,
to correspond, to provide a subscription or in
connection with a job application. We may supplement
this information to complete a transaction or to provide
better service.
3. Collection of information
Information is collected from you primarily to make it
easier and more rewarding for you to use our services.
Depending on the service you are accessing, you could be
asked to provide information such as your name, email
address or information about your company or position.
It is entirely your choice whether to respond to these
questions or not but provision of services or products
may be affected if you choose not to provide this
information.
4. How we collect this information
In most cases, Mountfield collects information directly
from the individual through a submitted form, over the
phone, by letter, fax or e-mail.
5. Use of personal and anonymous information
To fulfil your requests by us or by others involved in
fulfilment.
We use the information we collect to provide the
services you request. Our services may include the
display of personalized content and advertising.
We use your information to inform you of other products
or services offered by Microsoft and its affiliates, and
to send you relevant survey invitations related to
Microsoft services.
To contact you for customer satisfaction surveys, market
research or in connection with certain transactions.
By MOUNTFIELD and selected organisations for marketing
purposes if you have permitted such use.
We use cookies and other technologies to keep track of
your interactions with our sites and services to offer a
personalized experience.
In a non-identifiable format for analysis (e.g.,
Stats or Click stream data).
To develop our business relationship if you represent a
Mountfield Business Partner or Vendor.
6. Storage
We will take reasonable steps to protect the security of
the personal information we hold. This includes
appropriate measures to protect electronic records and
documents and records stored and generated in hard copy.
7. Cookies
We also may use cookies or click stream data and stats to
capture various anonymous statistics about the usage of
this site.
8. Disclosure
There will be occasions where it will be necessary for
Mountfield to disclose your personal information to
third parties. Mountfield may be required by law to
disclose the information, or Mountfield may be required
to disclose your personal information to third parties
to provide the service you have requested, for example,
if you purchase products online from our store,
Mountfield will need to disclose your personal
information to third parties in order to bill and
deliver your products. However, the disclosure will only
be made where it is necessary to fulfil the purpose for
which you disclosed your personal information. Other
than stated above, we do not disclose personal
information that you may give us, such as your name,
address, email address or telephone number, to any
organisation or person outside Mountfield unless you
have authorised us to do so.
Ultimately, you are solely responsible for maintaining
the secrecy of your passwords and/or any personal
information. Be responsible whenever you are online.
9. Complaints
Complaints about the Company's privacy practices will be
handled under the Company's Access and Grievance Policy.
10. Access and correction of personal data
If Mountfield holds your personal information Mountfield
will where possible provide you with access to the
information. Mountfield will take reasonable steps to
correct the information so that it is accurate, complete
and up to date if requested to do so at that time.
11. Changes to the Mountfield privacy policy
If we decide to change the Mountfield Privacy Policy, we
will post those changes here.
12. How to contact us
To receive a full copy of the policy or to ask questions
about this statement or Mountfield's handling of your
information please contact us through one of the
following:
privacy@mountfieldtms.com.au, or
Privacy, Mountfield
PO Box 678
Niddrie, VIC 3042
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